FAQ

Q: How long will my order take to arrive?

A: Orders are processed and shipped out within 1–3 business days.

US domestic delivery usually takes 7–14 business days, subject to local logistics conditions.

Q: Can I modify or cancel my submitted order?

A: Order edits and cancellations can only be accepted before shipment.

Once the package leaves our warehouse, no further adjustments can be made.

Q: Does this shop support returns and exchanges?

A: We provide a 30-day return and exchange window after delivery.

All items must stay unused, unwashed, and retain original tags and packaging intact.

Q: Why are there minor color differences between product photos and real apparel?

A: Minor color variations may appear due to different screen displays and fabric batches.

These slight differences are normal and are not considered product defects.

Q: How can I track my shipment?

A: Once your order is shipped, our system automatically sends the tracking number to your registered email for real-time delivery tracking.